Refund policy

Return & Refund Policy

Changed your mind? No worries — we've got you.

📩 Email us at ruvaenterprise10@gmail.com within 5 days of delivery and we'll take it from there.

Just make sure your bag is:

  • Unused and uncarried
  • In original packaging with all tags intact

Once we receive and verify the return, we'll issue a store credit (excluding shipping) valid for 180 days — so you can find your next favourite RUVA piece.